Municipality of the County of Inverness
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Inverary Manor: Courtyard Visit Guidelines

We have received much feedback about our “Court Yard” visits and appreciate your comments.  We are very fortunate that the design and security features of Inverary Manor allow for the safe enjoyment of the outdoors for Residents, in this time of a world-wide pandemic.  It also allows us to offer outdoor visits in a way that is consistent with Directives from the Office of The Chief Medical Officer for NS, including the requirements to adhere to social distancing guidelines and maintain the 5 person gathering rule.

Visitors do not actually come into our court yards (or enter our building). Family of our Residents are well acquainted with the property at Inverary Manor and understand that our Court Yards are gated.  There is a barrier on the inside of each courtyard which creates a space of about 25 feet between the Resident (who will be inside the courtyard) and the visitor(s) who are outside the gate.

Courtyard visits will take place under the following guidelines:

  • Visits must be pre-scheduled by contacting the individual “Villa” where a resident is living.
  • No more than 2 visitors from a family household, per resident, per visit.
  • Visits will be a maximum of 15-20 minutes
  • Visitors are to come to the designated courtyard at the pre-scheduled time and stand outside the gate to see and talk with their loved one. A staff member will accompany your loved one to the courtyard and remain there during the visit.
  • We ask families when they arrive on our premises to wait until after a visiting party has left the gated area before approaching the courtyard gate.

The safety and well being of our Residents are always at the forefront of our decisions.  Inverary Manor continues to explore ways to address the companionship needs of our Residents and connection with their families.  As the days are getting warmer, we look forward to the opportunity for our Residents to enjoy the outdoors and also connect with loved ones in a safe and responsible manner, always working within and adhering to the necessary directives of the Office of The Chief Medical Officer, Public Health.

Kindest regards,

Stephen Doiron,

Administrator

Inverary Manor: Resident – Family “Court Yard” Visits

Resident – Family “Court Yard” Visits

On behalf of all employees at Inverary Manor, I want express our sincere thanks to families and friends of our Residents and to our community for your unwavering support.  The last 10 weeks have been especially challenging.  Visitation restrictions and social distancing guidelines, while necessary, have been an unnatural intrusion into the daily flow of life.  While Skype, Facetime and Zoom have helped us stay connected with loved ones, they are no replacement for in-person contact.  Unfortunately Inverary Manor, like all LTC Homes, is not yet in a position to welcome family and friends back into our building.  We do, however, want to create a way for in-person visits to happen, especially with the warmer weather upon us.  So, we are introducing “Court Yard” visits for family and friends who wish to be with a loved one at Inverary Manor.

Court Yard visits will be available 7 days a week, each afternoon.   Family and friends can now contact the Villa where their loved one lives and arrange a date and time to have an in-person visit.  Our staff will offer designated times to book a visit.  Family and Friends who have loved ones living in our Sunrise, Highlands, Harbour Lights and Sea Breeze Villas can visit with their loved one by coming to the gate in the respective Court Yard.  For those who have a loved one living in Mountain View and Ocean View Villas, in-person visits will happen in a designated area near our Main Entrance door.

To help us ensure the success of Court Yard visits, while maintaining the safety and care of our Residents, we ask your support to respect the following guidelines:

Court Yard Visits:   

  • Booking a Visit: Family Members are invited to book a Court Yard visit with a Resident in the afternoon. To book a visit, simply call the Villa and our staff will make arrangements.   For best results and to reserve a time, we recommend you contact us a day or two in advance.
  • Visitors & Social Distancing: We have an obligation to ensure anyone who enters our property (including outside our building) respects the social distancing and 5 person gathering rules as outlined by the Chief Medical Officer. It can become difficult to maintain with the intersecting of families who are arriving for and/or departing from Court Yard visits.  For this reason we ask families to keep their visit party to a maximum of 2 people per visit.
  • Visit Duration: We want to accommodate as many family visits as possible each day and ensure each visit runs smoothly and is a good experience for Residents and Family. For this reason we ask family to keep your visit to 15-20 minutes.
  • Visit Frequency: It is our desire to create the opportunity for every resident to have a visit from family/friends at least once a week.  We therefore ask family to maintain their visit frequency to once per week.

Once again I solicit your understanding and support as we endeavor to create a sense of normalcy for Residents, their families and friends in these uncertain times.

Kindest regards,

Stephen Doiron, Administrator  

Operational Updates: May 6 2020

The COVID-19 pandemic and provincial State of Emergency has impacted everyone in the province in different ways, including how municipalities conduct business. The staff of the Municipality of the County of Inverness are working diligently every day to provide services to residents of Inverness County during this challenging situation. Due to the Chief Medical Officer of Health’s orders under Nova Scotia Health Protection Act, Municipal operations have been temporarily modified to ensure the health and safety of staff and the public.

The decisions to modify Municipal services were not made lightly and were based on the directives provided by national and provincial health experts. The Municipality apologizes for the inconvenience and thanks residents for their understanding. Please monitor the Municipality’s website at www.invernesscounty.ca for ongoing updates.

Recycling

To ensure the safety of employees, and to remain compliant with provincial public health directives during the COVID-19 pandemic, the Municipality of the County of Inverness has temporarily closed the Strathlorne Recycling Facility.

The temporary closure was based on several factors.

  • Unlike solid waste collection, recycling was not listed as an essential service by the Province of Nova Scotia.
  • The recycling facility has limited space that does not allow staff to maintain the mandatory six foot physical distancing requirement while sorting recycling material.
  • There is a limited supply of personal protective equipment.
  • It is important to prevent the potential spread of COVID-19 during the handling and sorting of blue bag/recycling material.

While the depot is temporarily closed to the public, residents now have two options for recyclables/blue bags:

  1. You can continue to put out your recyclables/blue bags for collection. However, those blue bags will no longer go to Strathlorne to be sorted and separated for recycling. For now, all blue bags will be stored at Municipal facilities.
  2. You can, choose to store recyclables/blue bags until Municipal operations return to normal. If you can safely store recyclables, the Municipality asks that you slowly release your materials over several weeks when the Recycling Facility reopens.

While the facility is closed to the public, it will be open for commercial cardboard collection on Tuesdays and Fridays from 7:00 am to 4:00 pm (closed from 12:00 to 1:00pm for lunch).

Please note that Enviro Depots located in the County of Inverness are operated independently by Divert Nova Scotia and are not Municipal operations. Contact your local Enviro Depot for more information on hours of service.

The Municipality shares the concern of residents for both the environment as well as the ongoing health of the communities of Inverness County and looks forward to resuming regular operations when it is possible to do so in a safe manner. Please remember to sort and thoroughly clean all recyclables before placing them in bags.

Kenloch Transfer Station

On March 25th, the Municipality closed the Kenloch Transfer Station to the general public. The Municipality originally planned to keep the facility open throughout the State of Emergency, but some visitors to the site would not follow physical distancing guidelines while onsite despite frequent reminders and direction from Municipal staff. This presented a clear danger to the health and safety of both visitors and staff, while putting the Municipality at risk of receiving fines for failure to comply with public health orders. Therefore, the decision was made to no longer allow the general public at the site. Registered contracting businesses are still allowed to drop off material at the Transfer Station but must follow physical distancing guidelines while visiting. Contractors are asked to call 902-787-3503 ahead of arrival to let staff know they are coming to the site. The Transfer Station is fully closed on Saturdays.

Spring Heavy Garbage Pickup

Municipalities across Nova Scotia are taking different approaches to heavy garbage collection. Some municipalities are postponing collection, others are expanding the types of material that can be placed in a black bag and several municipalities that have contacts in place with private sector companies for heavy garbage are moving forward with collection.

In Inverness County, Spring Heavy Garbage Pickup has been postponed until further notice due to physical distancing requirements and as a precaution to limit the potential exposure of COVID-19 to staff that are required to perform other duties such as addressing water and sewer infrastructure issues. It is imperative that the Municipality retains a staff complement that can respond to infrastructure emergencies that cause loss of water or sewer services to residents during the existing provincial State of Emergency. Residents are urged to store material until a Heavy Garbage Pickup can be organized.

Solid Waste Collection

Solid waste collection has been deemed an essential service by the Province of Nova Scotia and continues on a weekly basis. Residents should have their solid waste out the night before the day of collection. Green For Life (GFL) has been contracted by the Municipality to provide curb side collection and they are in the process of adjusting pick-up routes to improve efficiency. This could result in the timing of your solid waste collection changing to earlier or later in the day. For any questions or to report missed pick ups, please call GFL’s toll-free helpline at 1-888-863-1744.

Important Recycling/Blue Bag Update / Mise à jour importante sur le recyclage et les sacs bleus

To ensure the safety of employees and to remain compliant with provincial public health recommendations during the pandemic, the Municipality of the County of Inverness has temporarily closed the Strathlorne Recycling Facility.

While the depot will remain closed to the public, residents now have two options for recyclables/blue bags:

1. You can continue to put out your recyclables/blue bags for collection. However, those blue bags will no longer go to Strathlorne to be sorted and separated for recycling. For now, all blue bags will be stored at the Strathlorne Recycling Facility.
2. You can also choose to store recyclables/blue bags until Municipal operations return to normal. If you can safely store recyclables, the Municipality asks that you slowly release your materials over several weeks when the Recycling Facility reopens.

The Municipality shares the concern of residents for both the environment as well as the ongoing health of the communities of Inverness County and looks forward to resuming regular operations when it is possible to do so in a safe manner. Please remember to sort and thoroughly clean all recyclables before placing them in bags.

For any questions, please call 902-787-3503.

Pour assurer la sécurité des employés et pour rester conforme aux recommandations provinciales en matière de santé publique pendant la pandémie, la Municipalité du comté d’Inverness a temporairement fermé le centre de recyclage de Strathlorne.

Bien que le dépôt reste fermé au public, les résidents ont désormais deux options pour les produits recyclables et les sacs bleus :

1. Vous pouvez continuer à déposer vos matières recyclables et vos sacs bleus pour la collecte. Toutefois, ces sacs bleus n’iront plus à Strathlorne pour être triés et séparés en vue de leur recyclage. Pour l’instant, tous les sacs bleus seront stockés au centre de recyclage de Strathlorne.
2. Vous pouvez également choisir de stocker les produits recyclables et les sacs bleus chez vous jusqu’à ce que les activités municipales reprennent. Si vous pouvez stocker les matières recyclables en toute sécurité, la Municipalité vous demande de libérer lentement vos matériaux sur plusieurs semaines lorsque le centre de recyclage rouvrira.

La Municipalité partage les préoccupations des résidents tant pour l’environnement que pour la santé des communautés du comté d’Inverness et reprendra ses activités régulières aussitôt qu’il sera possible de le faire en toute sécurité. N’oubliez pas de trier et de nettoyer soigneusement toutes les matières recyclables avant de les mettre dans les sacs.

Pour toute question, veuillez appeler le 902-787-3503.

Notice to All Residents: Heavy Garbage Update / Avis à tous les résidents: Mise-à-jour pour collection d’objets lourds

Spring Heavy Garbage Pickup is postponed until further notice due to the COVID-19 pandemic, the provincial State of Emergency and to protect the health and safety of Municipal staff. The Municipality deeply apologizes for the inconvenience and thanks residents for their understanding. Residents are urged to store material until a Heavy Garbage Pickup can be organized. Please monitor the Municipality’s website at www.invernesscounty.ca for ongoing updates.

Residents are reminded to follow all directives enacted by the province regarding self-isolation and hygiene: https://novascotia.ca/coronavirus/#protect.

La collection des objets lourds du printemps est reportée jusqu’à nouvel ordre en raison de la pandémie COVID-19, de l’état d’urgence provincial et pour protéger la santé et la sécurité du personnel municipal. La Municipalité présente ses excuses sincères pour l’inconvénient et remercie les résidents pour leur compréhension. Les résidents sont priés de stocker le matériel jusqu’à ce qu’une collection d’objets lourds puisse être organisée. Veuillez consulter le site web de la municipalité à www.invernesscounty.ca pour des mises à jour régulières.

Il est rappelé aux résidents de suivre toutes les directives édictées par la province concernant l’auto-isolement et l’hygiène : https://novascotia.ca/coronavirus/#protect.

Notice For All Water Utility Customers / Avis pour tous les clients des services d’eau

As water utility bills will be mailed out in the coming days, the Municipality would like to remind residents of certain changes that have been made to their payments due to the COVID-19 Pandemic. The following changes are now in effect:
 
– Interest will not be applied to overdue water utility accounts for the months of March, April and May 2020. Any interest previously applied to overdue accounts will remain on the water utility accounts.
– The water utility bills to be mailed out in April 2020 for the billing period of January 1st to March 31st, 2020 will have an extended due date of an additional thirty (30) days. The new due date for the current billing period is now June 15th, 2020.
 
For the safety of staff and to prevent the spread of COVID-19, the Municipality has made the difficult decision to close all buildings to the public during the provincial State of Emergency, including the Finance Office.
 
Currently, the water utility offers the following payment options for bills:
– Online banking with www.eastcoastcu.ca, www.rbcroyalbank.com, www.cibc.com, www.acadiancreditu.ca and www.scotiabank.com .
– Visa or MasterCard payments can be made via Paymentus (a service fee will be charged for using this service). Please phone 1-855-385-1179 or visit https://invernesscounty.ca/services/finance-taxation/payment-options/ for more information.
 
To discuss your payment options or for any questions, please call 902-787-3505 or email waterutility@invernesscounty.ca.
 
 
Comme les factures d’eau seront envoyées par la poste dans les prochains jours, la Municipalité souhaite rappeler aux résidents de certains changements qui ont été apportés à leurs paiements en raison de la pandémie COVID-19. Les changements suivants sont maintenant en vigueur :
 
– Les intérêts ne seront pas appliqués aux comptes des services d’eau en retard pour les mois de mars, avril et mai 2020. Tout intérêt précédemment appliqué aux comptes en souffrance restera sur les comptes des services d’eau.
– Les factures d’eau qui seront envoyées en avril 2020 pour la période de facturation du 1er janvier au 31 mars 2020 auront une date d’échéance prolongée de trente (30) jours supplémentaires. La nouvelle date d’échéance pour la période de facturation actuelle est désormais le 15 juin 2020.
 
Pour la sécurité du personnel et pour empêcher la propagation de COVID-19, la Municipalité a pris la décision difficile de fermer tous les bâtiments au public pendant l’état d’urgence provincial, y compris le Bureau des finances.
Actuellement, le service d’eau offre les options de paiement suivantes pour le règlement des factures :
 
– Banque en ligne avec www.eastcoastcu.ca, www.rbcroyalbank.com, www.cibc.com, www.acadiancreditu.ca et www.scotiabank.com .
– Les paiements par Visa ou MasterCard peuvent être effectués via Paymentus (des frais de service seront facturés pour l’utilisation de ce service). Veuillez téléphoner au 1-855-385-1179 ou consulter le site https://invernesscounty.ca/services/finance-taxation/payment-options/ pour plus d’informations.
 
Pour discuter de vos options de paiement ou pour toute question, veuillez appeler le 902-787-3505 ou envoyer un courriel à waterutility@invernesscounty.ca.

Municipal Council Approves Changes to Payments

INVERNESS COUNTY, NS – The Municipality of the County of Inverness Council approved a series of motions at the April 9, 2020 Regular Council meeting that will assist in alleviating the financial burden on the businesses and residents of Inverness County. Due to the COVID-19 pandemic, many businesses have been significantly impacted by the loss of revenues, and residents may be facing lay-offs and loss of income. The motions resulted in the following changes:

  1. Interest will not be applied to overdue property tax accounts for the months of March, April and May 2020. All interest applied prior to these dates will remain on overdue property tax accounts.
  2. Interest will not be applied to overdue water utility accounts for the months of March, April and May 2020. Any interest previously applied to overdue accounts will remain on the water utility accounts.
  3. The water utility bills to be mailed out in April 2020 for the billing period of January 1st to March 31st, 2020 will have an extended due date of an additional thirty (30) days.

“The Municipality understands that some people are facing extra challenges during this time,” said Betty Ann MacQuarrie, Warden of the Municipality of the County of Inverness. “Municipal Council and staff hope that this can relieve some worries residents may have.”

To pay tax or water bills, residents can call 902-787-2274 or email whitney.macdonald@invernesscounty.ca.

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Municipality to Postpone Volunteer Appreciation Dinner

To prevent the spread of COVID-19, the Municipality of the County of Inverness will be postponing the annual Volunteer Appreciation Dinner until further notice. The evening celebrating some of the County’s dedicated volunteers was originally scheduled to take place May 13th, 2020 and will instead be rescheduled to a date to be announced at a later time.

The deadline for nominating a deserving volunteer to be recognized is April 24th, 2020. To nominate someone or for any questions, please contact Lisa Organ at 902-787-3507 or lisa.organ@invernesscounty.ca.

Easter Message from Inverary Manor

As we prepare to celebrate the Easter weekend, a time of year we traditionally rejoice in the changing season and revel in nature’s signs of new life, the enormity of our current circumstance is no doubt weighing heavily on us all.  These are unprecedented times for everyone, as we continue to make adjustments to our routines of daily living and do our best to actively follow the social distancing guidelines set for us by our Public Health experts.

Like you, our staff and the residents of Inverary Manor are grappling with a “new normal”.  It has been very challenging. For several weeks now, all employees have been operating with a heightened sense of responsibility and personal accountability, at work and at home.  We are all acutely aware that our actions can have serious consequences.   The well-being of our vulnerable residents, their families, our co-workers, and their families depend on each of us remaining committed to doing our part.

So far, I am pleased and proud to say our team’s collective efforts have been successful and we are very grateful that Inverary Manor is free of the COVID-19 virus.  Each employee of Inverary Manor has made an important contribution to date and it remains our goal to keep our Home virus free!  Notwithstanding, we are simultaneously preparing plans to address an outbreak should it occur, and continuing to introduce internal preventative measures and implement all new directives from the Office of the Chief Medical Officer of Health, including those issued this week.  You should know that we are receiving unwavering guidance and support from our Public Health partners, as we endeavour to keep our staff and residents safe.

Throughout this period of uncertainty, we especially appreciate the understanding and support we have received from Families, Volunteers, and our Community.  Your encouragement is valued as well.  We know that being separated from your loved ones here at Inverary Manor is very difficult.  We want to assure you we are committed to caring for each individual, comforting them and creating a sense of normalcy in this most extraordinary time.

This weekend as you celebrate Easter, we extend an invitation to family and friends to reach out to the residents and staff at Inverary Manor.  We can arrange Skype calls, too!   As well, on behalf of our entire team, I want to wish you all a Happy Easter. Stay safe, heed the words of Dr. Strang, and keep us in your thoughts.

Kindest regards,

Stephen Doiron

Administrator

Inverary Manor

Message from Municipal Council: April 1 2020

Dear residents of the Municipality of the County of Inverness,

To one degree or another, we’ve all had to adjust our lives because of the COVID-19 pandemic. For some of us, it might just be small things so far – extra precautions around handwashing, staying at home and cancelling gatherings. For others, the coronavirus pandemic has meant major upheaval and stress. Job loss, underlying health conditions and family concerns are making day to day living much harder than it already was.

That’s why, as a community, we should all be thinking about how we can positively impact the lives of our family, friends and neighbours, even if we may not be able to come into personal contact with them. With that in mind, here are some ideas to keep in mind for how to be helpful in this troubling time:

  • Go easy on other people. Everybody reacts differently during times of uncertainty. Stress can make people say and do things they normally wouldn’t. If someone comes off as rude in a conversation, remember they may be dealing with a lot that you don’t know about.
  • Stay connected. Cabin fever can set in pretty quickly if you let it. If you know someone who doesn’t get a lot of visitors under normal circumstances, chances are they may even be more isolated right now. Give them a call or send a text. You might brighten their day a little bit.
  • Volunteer or donate if you can. Even though we’re all practicing social distancing at this point, there are still ways you can safely get out in your community to help others. Try contacting a local service group to see if they could use your support and assistance.

The fact is we’re going to be living with COVID-19 restrictions for the foreseeable future. It may be that the best resource we have to get through these challenges is each other. Our communities are not large, and they are spread out, so please remember to do the best you can to stay in contact with your friends and neighbours. There will never be restrictions on kindness.

Thank you, wash your hands, stay home as much as you can and be safe.

Betty Ann MacQuarrie, Warden & Councillor, District 5

Alfred Poirier, Deputy Warden & Councillor, District 1

Laurie Cranton, Councillor, District 2

Jim Mustard, Councillor, District 3

John MacLennan, Councillor, District 4

John Dowling, Councillor, District 6