Municipality of the County of Inverness
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Community of Inverness: Conservation Order In Effect

NOTICE FOR RESIDENTS OF THE COMMUNITY OF INVERNESS: WATER CONSERVATION ORDER STILL IN EFFECT
July 6, 2020
Currently, it is necessary for users of the Community of Inverness Water System to conserve water. Please:
– Take shorter showers and no baths;
– Do not water your lawn or gardens;
– Do not fill swimming pools;
– Do not let your faucet run when washing or rinsing;
– Avoid washing clothes as much as possible;
– Keep a bottle of water in the fridge to avoid letting water run to get a cold drink;
– Do not wash your car;
– Flush your toilet less often.
Thank you for your cooperation and understanding. Please share this message with any friends, neighbours, seniors and visitors who may not have access to the Municipal Facebook page.

Inverary Manor: Courtyard Visit Guidelines

We have received much feedback about our “Court Yard” visits and appreciate your comments.  We are very fortunate that the design and security features of Inverary Manor allow for the safe enjoyment of the outdoors for Residents, in this time of a world-wide pandemic.  It also allows us to offer outdoor visits in a way that is consistent with Directives from the Office of The Chief Medical Officer for NS, including the requirements to adhere to social distancing guidelines and maintain the 5 person gathering rule.

Visitors do not actually come into our court yards (or enter our building). Family of our Residents are well acquainted with the property at Inverary Manor and understand that our Court Yards are gated.  There is a barrier on the inside of each courtyard which creates a space of about 25 feet between the Resident (who will be inside the courtyard) and the visitor(s) who are outside the gate.

Courtyard visits will take place under the following guidelines:

  • Visits must be pre-scheduled by contacting the individual “Villa” where a resident is living.
  • No more than 2 visitors from a family household, per resident, per visit.
  • Visits will be a maximum of 15-20 minutes
  • Visitors are to come to the designated courtyard at the pre-scheduled time and stand outside the gate to see and talk with their loved one. A staff member will accompany your loved one to the courtyard and remain there during the visit.
  • We ask families when they arrive on our premises to wait until after a visiting party has left the gated area before approaching the courtyard gate.

The safety and well being of our Residents are always at the forefront of our decisions.  Inverary Manor continues to explore ways to address the companionship needs of our Residents and connection with their families.  As the days are getting warmer, we look forward to the opportunity for our Residents to enjoy the outdoors and also connect with loved ones in a safe and responsible manner, always working within and adhering to the necessary directives of the Office of The Chief Medical Officer, Public Health.

Kindest regards,

Stephen Doiron,

Administrator

Neptune Water Meter Installation Precautionary Measures

The Inverness County Water Utility is pleased to announce Phase Two of the Neptune Water Meter Project will begin May 25th, 2020. If you have not yet had a new water meter installed at your property, you can now book your appointment by calling 902-787-2274. Appointments are available from Monday, May 25th to Saturday May 30th between 8:00am and 8:00pm and residents are asked to book as soon as possible while there is still availability.

Neptune and the Municipality of the County of Inverness have taken several steps to ensure the health of safety of both residents and staff during this process. These steps include checking technicians’ temperatures every four hours during the workday, stringent sanitization routines for equipment, and more. For a full list of how Neptune is working to keep property owners/occupants safe, please see below or download the document here.

At Neptune, the safety and well-being of both the property owner/occupant and our technicians are always our top priority. Rest assured that we are actively monitoring the COVID-19 situation and are taking precautionary measures to aid in keeping our communities safe. As part of the essential service of providing safe and clean drinking water to our utilities’ customers, we are committed to implementing best practices to help prevent the spread of disease while ensuring a high level of customer service.

To help with prevention, we are taking the following precautionary measures to protect both the property owner/occupant and our technicians:

  • Neptune technicians will check their temperature at the start of each day before they are approved to begin work and every 4 hours thereafter. Any technician that shows any signs of illness/symptoms will be asked to stay home and self-isolate.
  • Neptune technicians will maintain a minimum of 6-feet separation from residents when entering and exiting the home.
  • Neptune technicians will ask owner/occupants to open all doors and/or panels in route to the water meter wherever possible.
  • Neptune technicians will ask owner/occupants to remove any objects surrounding the water meter.
  • Neptune technicians will wash their hands before and after each job. This will be done with a soap and water solution or using an alcohol-based sanitizer that is greater than 60% alcohol.
  • At an owner/occupant’s request and where required by the Utility, Neptune technicians will wear a mask and gloves. When used, the appropriate protocols will be used to properly don and doff the mask.
  • Neptune technicians will sanitize personal protective equipment and tools after each use.
  • We have altered our practices so that an owner/occupant is no longer required to provide a signature before work starts or after the work is complete. Alternatively, Neptune will ask you to take a thumbs up picture of an addressed envelope to confirm your address and satisfaction with the completed work.
  • Neptune technicians will leave our emergency number at the meter should you have any questions or concerns after the installation.
  • We ask that anyone with any signs or symptoms of illness notify Neptune prior to the technician’s arrival and reschedule the appointment for a later date.

We thank you for your patience and appreciate your understanding during this challenging situation. Should you have any questions or concerns prior to booking your appointment, please feel free to call 1-800-667-4387.

Operational Updates: May 6 2020

The COVID-19 pandemic and provincial State of Emergency has impacted everyone in the province in different ways, including how municipalities conduct business. The staff of the Municipality of the County of Inverness are working diligently every day to provide services to residents of Inverness County during this challenging situation. Due to the Chief Medical Officer of Health’s orders under Nova Scotia Health Protection Act, Municipal operations have been temporarily modified to ensure the health and safety of staff and the public.

The decisions to modify Municipal services were not made lightly and were based on the directives provided by national and provincial health experts. The Municipality apologizes for the inconvenience and thanks residents for their understanding. Please monitor the Municipality’s website at www.invernesscounty.ca for ongoing updates.

Recycling

To ensure the safety of employees, and to remain compliant with provincial public health directives during the COVID-19 pandemic, the Municipality of the County of Inverness has temporarily closed the Strathlorne Recycling Facility.

The temporary closure was based on several factors.

  • Unlike solid waste collection, recycling was not listed as an essential service by the Province of Nova Scotia.
  • The recycling facility has limited space that does not allow staff to maintain the mandatory six foot physical distancing requirement while sorting recycling material.
  • There is a limited supply of personal protective equipment.
  • It is important to prevent the potential spread of COVID-19 during the handling and sorting of blue bag/recycling material.

While the depot is temporarily closed to the public, residents now have two options for recyclables/blue bags:

  1. You can continue to put out your recyclables/blue bags for collection. However, those blue bags will no longer go to Strathlorne to be sorted and separated for recycling. For now, all blue bags will be stored at Municipal facilities.
  2. You can, choose to store recyclables/blue bags until Municipal operations return to normal. If you can safely store recyclables, the Municipality asks that you slowly release your materials over several weeks when the Recycling Facility reopens.

While the facility is closed to the public, it will be open for commercial cardboard collection on Tuesdays and Fridays from 7:00 am to 4:00 pm (closed from 12:00 to 1:00pm for lunch).

Please note that Enviro Depots located in the County of Inverness are operated independently by Divert Nova Scotia and are not Municipal operations. Contact your local Enviro Depot for more information on hours of service.

The Municipality shares the concern of residents for both the environment as well as the ongoing health of the communities of Inverness County and looks forward to resuming regular operations when it is possible to do so in a safe manner. Please remember to sort and thoroughly clean all recyclables before placing them in bags.

Kenloch Transfer Station

On March 25th, the Municipality closed the Kenloch Transfer Station to the general public. The Municipality originally planned to keep the facility open throughout the State of Emergency, but some visitors to the site would not follow physical distancing guidelines while onsite despite frequent reminders and direction from Municipal staff. This presented a clear danger to the health and safety of both visitors and staff, while putting the Municipality at risk of receiving fines for failure to comply with public health orders. Therefore, the decision was made to no longer allow the general public at the site. Registered contracting businesses are still allowed to drop off material at the Transfer Station but must follow physical distancing guidelines while visiting. Contractors are asked to call 902-787-3503 ahead of arrival to let staff know they are coming to the site. The Transfer Station is fully closed on Saturdays.

Spring Heavy Garbage Pickup

Municipalities across Nova Scotia are taking different approaches to heavy garbage collection. Some municipalities are postponing collection, others are expanding the types of material that can be placed in a black bag and several municipalities that have contacts in place with private sector companies for heavy garbage are moving forward with collection.

In Inverness County, Spring Heavy Garbage Pickup has been postponed until further notice due to physical distancing requirements and as a precaution to limit the potential exposure of COVID-19 to staff that are required to perform other duties such as addressing water and sewer infrastructure issues. It is imperative that the Municipality retains a staff complement that can respond to infrastructure emergencies that cause loss of water or sewer services to residents during the existing provincial State of Emergency. Residents are urged to store material until a Heavy Garbage Pickup can be organized.

Solid Waste Collection

Solid waste collection has been deemed an essential service by the Province of Nova Scotia and continues on a weekly basis. Residents should have their solid waste out the night before the day of collection. Green For Life (GFL) has been contracted by the Municipality to provide curb side collection and they are in the process of adjusting pick-up routes to improve efficiency. This could result in the timing of your solid waste collection changing to earlier or later in the day. For any questions or to report missed pick ups, please call GFL’s toll-free helpline at 1-888-863-1744.

Important Recycling/Blue Bag Update / Mise à jour importante sur le recyclage et les sacs bleus

To ensure the safety of employees and to remain compliant with provincial public health recommendations during the pandemic, the Municipality of the County of Inverness has temporarily closed the Strathlorne Recycling Facility.

While the depot will remain closed to the public, residents now have two options for recyclables/blue bags:

1. You can continue to put out your recyclables/blue bags for collection. However, those blue bags will no longer go to Strathlorne to be sorted and separated for recycling. For now, all blue bags will be stored at the Strathlorne Recycling Facility.
2. You can also choose to store recyclables/blue bags until Municipal operations return to normal. If you can safely store recyclables, the Municipality asks that you slowly release your materials over several weeks when the Recycling Facility reopens.

The Municipality shares the concern of residents for both the environment as well as the ongoing health of the communities of Inverness County and looks forward to resuming regular operations when it is possible to do so in a safe manner. Please remember to sort and thoroughly clean all recyclables before placing them in bags.

For any questions, please call 902-787-3503.

Pour assurer la sécurité des employés et pour rester conforme aux recommandations provinciales en matière de santé publique pendant la pandémie, la Municipalité du comté d’Inverness a temporairement fermé le centre de recyclage de Strathlorne.

Bien que le dépôt reste fermé au public, les résidents ont désormais deux options pour les produits recyclables et les sacs bleus :

1. Vous pouvez continuer à déposer vos matières recyclables et vos sacs bleus pour la collecte. Toutefois, ces sacs bleus n’iront plus à Strathlorne pour être triés et séparés en vue de leur recyclage. Pour l’instant, tous les sacs bleus seront stockés au centre de recyclage de Strathlorne.
2. Vous pouvez également choisir de stocker les produits recyclables et les sacs bleus chez vous jusqu’à ce que les activités municipales reprennent. Si vous pouvez stocker les matières recyclables en toute sécurité, la Municipalité vous demande de libérer lentement vos matériaux sur plusieurs semaines lorsque le centre de recyclage rouvrira.

La Municipalité partage les préoccupations des résidents tant pour l’environnement que pour la santé des communautés du comté d’Inverness et reprendra ses activités régulières aussitôt qu’il sera possible de le faire en toute sécurité. N’oubliez pas de trier et de nettoyer soigneusement toutes les matières recyclables avant de les mettre dans les sacs.

Pour toute question, veuillez appeler le 902-787-3503.

Notice to All Residents: Heavy Garbage Update / Avis à tous les résidents: Mise-à-jour pour collection d’objets lourds

Spring Heavy Garbage Pickup is postponed until further notice due to the COVID-19 pandemic, the provincial State of Emergency and to protect the health and safety of Municipal staff. The Municipality deeply apologizes for the inconvenience and thanks residents for their understanding. Residents are urged to store material until a Heavy Garbage Pickup can be organized. Please monitor the Municipality’s website at www.invernesscounty.ca for ongoing updates.

Residents are reminded to follow all directives enacted by the province regarding self-isolation and hygiene: https://novascotia.ca/coronavirus/#protect.

La collection des objets lourds du printemps est reportée jusqu’à nouvel ordre en raison de la pandémie COVID-19, de l’état d’urgence provincial et pour protéger la santé et la sécurité du personnel municipal. La Municipalité présente ses excuses sincères pour l’inconvénient et remercie les résidents pour leur compréhension. Les résidents sont priés de stocker le matériel jusqu’à ce qu’une collection d’objets lourds puisse être organisée. Veuillez consulter le site web de la municipalité à www.invernesscounty.ca pour des mises à jour régulières.

Il est rappelé aux résidents de suivre toutes les directives édictées par la province concernant l’auto-isolement et l’hygiène : https://novascotia.ca/coronavirus/#protect.

Notice For All Water Utility Customers / Avis pour tous les clients des services d’eau

As water utility bills will be mailed out in the coming days, the Municipality would like to remind residents of certain changes that have been made to their payments due to the COVID-19 Pandemic. The following changes are now in effect:
 
– Interest will not be applied to overdue water utility accounts for the months of March, April and May 2020. Any interest previously applied to overdue accounts will remain on the water utility accounts.
– The water utility bills to be mailed out in April 2020 for the billing period of January 1st to March 31st, 2020 will have an extended due date of an additional thirty (30) days. The new due date for the current billing period is now June 15th, 2020.
 
For the safety of staff and to prevent the spread of COVID-19, the Municipality has made the difficult decision to close all buildings to the public during the provincial State of Emergency, including the Finance Office.
 
Currently, the water utility offers the following payment options for bills:
– Online banking with www.eastcoastcu.ca, www.rbcroyalbank.com, www.cibc.com, www.acadiancreditu.ca and www.scotiabank.com .
– Visa or MasterCard payments can be made via Paymentus (a service fee will be charged for using this service). Please phone 1-855-385-1179 or visit https://invernesscounty.ca/services/finance-taxation/payment-options/ for more information.
 
To discuss your payment options or for any questions, please call 902-787-3505 or email waterutility@invernesscounty.ca.
 
 
Comme les factures d’eau seront envoyées par la poste dans les prochains jours, la Municipalité souhaite rappeler aux résidents de certains changements qui ont été apportés à leurs paiements en raison de la pandémie COVID-19. Les changements suivants sont maintenant en vigueur :
 
– Les intérêts ne seront pas appliqués aux comptes des services d’eau en retard pour les mois de mars, avril et mai 2020. Tout intérêt précédemment appliqué aux comptes en souffrance restera sur les comptes des services d’eau.
– Les factures d’eau qui seront envoyées en avril 2020 pour la période de facturation du 1er janvier au 31 mars 2020 auront une date d’échéance prolongée de trente (30) jours supplémentaires. La nouvelle date d’échéance pour la période de facturation actuelle est désormais le 15 juin 2020.
 
Pour la sécurité du personnel et pour empêcher la propagation de COVID-19, la Municipalité a pris la décision difficile de fermer tous les bâtiments au public pendant l’état d’urgence provincial, y compris le Bureau des finances.
Actuellement, le service d’eau offre les options de paiement suivantes pour le règlement des factures :
 
– Banque en ligne avec www.eastcoastcu.ca, www.rbcroyalbank.com, www.cibc.com, www.acadiancreditu.ca et www.scotiabank.com .
– Les paiements par Visa ou MasterCard peuvent être effectués via Paymentus (des frais de service seront facturés pour l’utilisation de ce service). Veuillez téléphoner au 1-855-385-1179 ou consulter le site https://invernesscounty.ca/services/finance-taxation/payment-options/ pour plus d’informations.
 
Pour discuter de vos options de paiement ou pour toute question, veuillez appeler le 902-787-3505 ou envoyer un courriel à waterutility@invernesscounty.ca.

Municipal Council Approves Changes to Payments

INVERNESS COUNTY, NS – The Municipality of the County of Inverness Council approved a series of motions at the April 9, 2020 Regular Council meeting that will assist in alleviating the financial burden on the businesses and residents of Inverness County. Due to the COVID-19 pandemic, many businesses have been significantly impacted by the loss of revenues, and residents may be facing lay-offs and loss of income. The motions resulted in the following changes:

  1. Interest will not be applied to overdue property tax accounts for the months of March, April and May 2020. All interest applied prior to these dates will remain on overdue property tax accounts.
  2. Interest will not be applied to overdue water utility accounts for the months of March, April and May 2020. Any interest previously applied to overdue accounts will remain on the water utility accounts.
  3. The water utility bills to be mailed out in April 2020 for the billing period of January 1st to March 31st, 2020 will have an extended due date of an additional thirty (30) days.

“The Municipality understands that some people are facing extra challenges during this time,” said Betty Ann MacQuarrie, Warden of the Municipality of the County of Inverness. “Municipal Council and staff hope that this can relieve some worries residents may have.”

To pay tax or water bills, residents can call 902-787-2274 or email whitney.macdonald@invernesscounty.ca.

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Municipal Recycling Facility to Close Temporarily

In response to COVID-19 concerns and to help protect the health and safety of staff, the Municipality of the County of Inverness has temporarily closed the Strathlorne Recycling Facility. This temporary closure will be effective as of March 25, 2020 at 4:00pm through to April 1, 2020. An operational update on the Strathlorne Recycling Facility will be provided to the public before the end of the day on April 1, 2020.

There will therefore be no curbside recycling pickup (blue bags) on all routes starting on March 26 until April 1st.

The Municipality would also like to remind residents to always clean and properly sort their recyclables prior to pickup. Download the Municipality’s sorting guide here.

En réponse aux préoccupations du COVID-19 et pour aider à protéger la santé et la sécurité du personnel, la Municipalité du comté d’Inverness a temporairement fermé le centre de recyclage de Strathlorne. Cette fermeture temporaire sera effective à partir du 25 mars 2020 à 16h00 jusqu’au 1er avril 2020. Une mise à jour opérationnelle du centre de recyclage de Strathlorne sera fournie au public avant la fin de la journée du 1er avril 2020.

Il n’y aura donc pas de collecte de recyclage (sacs bleus) à partir du 26 mars jusqu’au 1er avril.

La Municipalité souhaite également rappeler aux résidents de toujours nettoyer et de trier correctement leurs produits recyclables avant la collecte. Téléchargez le guide de tri de la Municipalité ici.

Notice to all residents: Sharps Disposal Guidelines

In efforts to contain the spread of COVID-19, pharmacies have implemented short-term controls and are no longer able to accept used sharps containers. The Municipality would like to remind all residents that sharps cannot be disposed of in regular recycling or garbage bags. Disposing of them in your garbage or blue bags is very dangerous for the people handling solid waste. Please call your pharmacist for advice on how to store your used sharps during this time.

Read the Pharmacy Association of Nova Scotia’ guidelines on proper sharps disposal: https://pans.ns.ca/public/programs/safe-sharps